Marketplace FAQ

For walkthroughs, start with Buying NFTs, Selling NFTs, or Offers & Bids. Wallet connection and sign-in help lives in Platform FAQ.

Currencies and Fees

Can I pay with ETH on one chain to buy an NFT on another?

Yes! Scatter Marketplace supports cross-chain payments through Relay. Under Pay With, choose the listing's currency on a supported network where you hold it, or a supported network's native currency. Cross-chain options are labelled (Relay), such as ETH on Ethereum (Relay) when buying on Base. You do not need to manually bridge first. Native currency can also fund a stablecoin-priced purchase when that route is offered; Relay handles the conversion. Scatter's selector does not offer arbitrary ERC-20 tokens from your wallet.

Review the payment amount, any conversion or routing costs, and the NFT's network before confirming. Available routes depend on the token and networks involved. See Cross-Chain Payments for how funding and settlement work.

Why did I receive WETH instead of ETH?

An offer can pay in WETH, which stays in your wallet as WETH. To convert it to ETH, open Scatter Swap and manually unwrap it by selecting WETH under Pay With and ETH under Receive. Use the network where the sale settled for both tokens. See Wrapping and Unwrapping.

Why is my balance insufficient when I have ETH or WETH?

Check the connected wallet, network, payment token, and gas balance. ETH and WETH are separate balances. For a direct payment, funds must be on the purchase network; to use funds on another network, choose an available Relay payment route in checkout. Having the payment token does not necessarily cover gas. See Marketplace Currencies.

In checkout, check the wallet balance and the currency and network shown under Pay With. An Insufficient ETH warning disables Buy when the selected wallet lacks the ETH needed for that purchase. See Checkout Balance Checks.

Payment currencies vary by network. Check the labels on the collection's marketplace page and in checkout, including any gas required by the selected payment route. The marketplace supports the same chains as minting.

Each collection is its own market with one currency selected by its owner through the Settlement Currency setting. Collections on the same chain can use different currencies. Trades use the native token by default, with approved ERC-20 alternatives available. Bids use wrapped native tokens on native-currency markets. If the owner selects a stablecoin such as USDC, new bids use that stablecoin instead. Obtain it on the collection's network before bidding; if your funds are in ETH, swap them for the selected stablecoin first. Keep native currency available for gas. Arbitrary ERC-20 tokens are not supported for market settlement.

Why do I approve a stablecoin before buying?

An ERC-20 payment, such as USDC, needs permission to spend your tokens. Approve spending up to the purchase price, then confirm the separate purchase transaction. Approval alone does not buy the NFT. If a sufficient allowance is already active, a new approval is not needed. Keep native currency available for gas. See Buying with an ERC-20 Token.

Why did I pay gas to list, but later listings were free?

Granting a collection approval costs gas. While the required approval remains active, creating further listings for that collection does not require listing gas. The buyer pays gas when purchasing a listing. See Approvals and Gas.

How does Instant Sell differ from listing an NFT?

A listing waits for a buyer to purchase it, and that buyer pays purchase gas. Instant Sell sells into available collection bids, filling the highest bids first. If collection approval is needed, the seller confirms that approval transaction before confirming the separate sale transaction and pays gas for both. With approval already active, only the sale transaction is needed. See Accepting an Offer.

How long does a listing last?

The default is 3 months. Choose a duration under Expires in Checkout → List for Sale; options range from 15 minutes to 6 months. Check the displayed expiration date and time before signing. See Listing Price and Duration.

Can I list several copies of an ERC-1155 token?

Yes. Select the token in the Sell panel and use its card's quantity control to choose the number of copies. In checkout, check Qty, the per-copy List Price, and the total You Receive after fees. Multiple copies share one token ID; they are not separate unique tokens. Follow List ERC-1155 Copies for the quantity, pricing, and approval steps.

You can also select several ERC-1155 IDs together, setting a price and quantity for each, up to the copies you own. These values can be edited before opening checkout and within its item list.

How do To Floor and Ladder price several NFTs?

In listing checkout, To Floor sets the selected listing prices to the collection's current floor. Ladder sets the first token-ID row to your Starting Price and adds Increase By to each successive token-ID row. It works across different ERC-721 or ERC-1155 IDs; it does not assign different prices to individual copies of the same ERC-1155 ID. Review each ID's price, quantity, and net proceeds before signing. See Price Multiple Listings for the steps and an example.

Can I buy multiple copies of the same ERC-1155 token?

Yes. Select the listed card and adjust its copy quantity before opening checkout. Two copies of token ID #1 can appear in one checkout row with Qty x2. Check the combined price and purchase total, then confirm the wallet transaction. Follow Buy ERC-1155 Copies for selection and completion steps.

How much do I receive after fees, and who receives royalties?

Use Marketplace Fees for the fee breakdown and Royalties for eligibility and required shill sharing. Check the payment currency and expected proceeds for your order. Marketplace and NFT minting shill links both last 30 days. See Shill Link Duration and Site-wide Referrals.

Where do I see the fee breakdown?

Sellers see the fee breakdown and final proceeds in List for Sale checkout. Instant Sell shows the net You Receive amount without a fee breakdown. Buyers pay the displayed listing price, which already accounts for fees; buy checkout does not itemize them. Network gas is separate. See Where Fees Are Shown.

In listing checkout, You Receive is the amount after the displayed fee deductions. Creator Support and Platform Fee can appear as separate parts of the marketplace fee. See the listing fee example.

Transactions

Why did my purchase fail or remain pending?

First check your wallet's transaction history and the explorer for the collection's network. A pending transaction has not reached a final result. A rejected wallet request may never have been submitted at all.

Status	What it means and what to check
Reverted	The transaction failed and its purchase transfers were undone. Gas may still be spent. Refresh the listing and check funds, ownership, and approvals.
Dropped and replaced	Another transaction replaced the original. Follow the replacement transaction's hash to check the final result.
Out of gas	The transaction's gas limit was too low to complete execution. Avoid lowering your wallet's suggested gas limit; check the failed transaction before retrying.
Pending	The transaction was submitted but has not confirmed. A low network fee can delay it. Check its status in your wallet and explorer before submitting another purchase.

A purchase can fail if the listing has sold, expired, changed, or no longer has the required ownership or approval. Also check payment funds and gas. Refresh the item and check the transaction result before trying again so you do not submit a duplicate purchase.

Can a failed transaction still cost gas?

Yes. A transaction executed and reverted onchain can consume gas even though the sale did not complete. A wallet request rejected before submission is different. Network gas is separate from Scatter's marketplace fee; see Ethereum's gas documentation ↗.

Can only some NFTs in a bulk purchase succeed?

Yes, a bulk purchase can partially succeed, while other errors can fail an entire batch. Check the transaction result and which NFTs you received before retrying. See Bulk Purchases and Partial Success for how unavailable orders and transaction failures can affect a bulk purchase.

How many NFTs can I sweep at once?

A collection sweep must fit within 100 KB of calldata, the transaction data needed for the purchase. The maximum token count varies because listings can require different amounts of data. The purchase settles in one transaction; required approvals can add transactions before it. Larger checkouts are not automatically split into multiple purchase transactions. See Bulk Purchases and Partial Success.

Can I undo a purchase after it confirms?

A confirmed onchain NFT transfer cannot be undone by dismissing a wallet message or cancelling a pending request. Review the item, currency, and price before signing. If something unexpected happened, contact Scatter with the transaction hash and network; do not assume another purchase attempt will reverse the first.

Listings and Offers

How do I know when my listing sells or a bid fills?

Open Notifications using the bell icon in the left-hand navigation. The Alerts tab shows Listing Sold and Bid Filled events with the NFT, payment currency, network, amount, and transaction reference. Check any displayed quantity, and use View NFT to open the item. See Notifications for details and Orders to manage remaining orders.

Will Scatter notify me when an order expires?

No. Scatter does not send expiration notifications. Track listing and bid expiration dates yourself. Review Expires in Profile → Orders and set your own reminders if you need them.

Why is my listing missing or unavailable?

Check the connected wallet, network, ownership, active filters, order expiry, and collection approval. Scatter's indexer tracks onchain invalidation events, such as transferring a listed NFT away or revoking its approval, and filters invalid orders from the active orderbook. Orders affected by revoked approvals or insufficient payment funds remain on Profile → Orders for cancellation. See Invalid Listings and Offers for how this differs from cancelling an order.

Why can an offer be accepted without another prompt from me?

Signing an offer can authorize later settlement under its terms. See Offers & Bids for scope, funding, and expiration details. Review quantities and matching items before signing.

Why do I approve WETH and then sign a bid?

Approve Payment Currency grants the required token-spending allowance and costs network gas. Sign Collection Bid signs the offer and does not itself require gas. The approval alone does not place your bid: complete the signature step and wait for Bid Placed. Follow Approve Payment Currency and Sign the Bid for the network-switch, spending-cap, and completion steps.

Can I bid on a particular NFT or trait?

Scatter currently supports collection-wide bids only. Trait-based bidding is planned for the near future but is not available yet. Offers on specific tokens are also not currently supported. See Offers & Bids.

Where can I revoke my bids?

Open the top-right account menu, go to your Profile, and select Orders at https://scatter.art/u/<username>/orders. Choose Bids, select the bids, and use Cancel. Edit Bids lets you change selected bids. See Orders and Bid Management.

Where do I edit or remove my sale listings?

Open Profile → Orders → Listings, select the relevant rows, and choose Relist to edit and relist or Unlist to remove the listings. Check the selected orders and any wallet gas estimate before confirming. See Edit or Cancel a Listing.

What are the bid limits?

WETH bids start at 0.0001 WETH per NFT. A bid can request up to 10,000 NFTs, and a wallet can have up to 100,000 active bids. The active-bid count counts orders, not the number of NFTs requested across those orders. Check the Bid panel for the currency and minimum on other markets. See Bid Amount and Quantity.

Why does Scatter warn that my bid is above the floor?

Your entered bid exceeds the collection's current floor price. Review the price per NFT, quantity, and total in Checkout → Place Bid before signing. See Above-Floor Warning.

How do I choose when my bid expires?

Use Expires in bid checkout to select a duration and review the displayed expiration date and time. See Choose a Bid Duration for the available options. Bid expiration is separate from the 30-day shill-link period.

The default duration is 7 days, and the available options range from 15 minutes to 6 months.

Why can't I accept an offer?

Check that your NFT matches the offer, you own it in the connected wallet, the offer has not expired, and the required funds and permissions remain available. See Accepting an Offer for the Instant Sell steps, including collection approval when needed. The seller pays settlement gas when selling into a bid.

What happens if I spend my WETH after making an offer?

For an offer funded with WETH, Scatter does not reserve a separate balance for each signed offer. The offer cannot settle without sufficient WETH and allowance, but spending the funds does not cancel the order. An otherwise valid offer can become fillable again when funding is restored. Scatter's indexer tracks balance changes and filters unfunded offers out of the active orderbook. The bid remains on Profile → Orders, where you can cancel it. Restoring the required funds can make an otherwise valid bid appear in the orderbook again. See Wallet Balance and Settlement and Invalid Listings and Offers.

Does revoking an approval cancel my orders?

No. Revoking an approval, including through Revoke.cash, removes a transfer or spending permission without cancelling the signed order. Scatter hides the affected order from its active orderbook, but it stays on Profile → Orders so you can unlist or cancel it. Restoring approval can make an otherwise valid order fillable and visible in the orderbook again. See Review or Revoke Approvals before re-approving a collection or token.

Does my Orders tab include other marketplaces?

Yes. Both Listings and Bids include orders from Scatter and supported external marketplaces. You can view and manage them through Profile → Orders. See Orders and Bid Management for the filters, editing, and cancellation controls.

Why do listings from other marketplaces appear on Scatter?

Scatter aggregates compatible listings from other marketplaces so you can browse and purchase them through Scatter. The order must still have valid ownership, funding, approvals, and signed terms when you buy. See Listings from Other Marketplaces.

Do fees from the original marketplace still apply on Scatter?

Yes. The fees specified in the original listing remain payable alongside Scatter's 5% marketplace fee, with both accounted for in the listed price. Buy checkout does not itemize those fees. The original fee payments are part of the seller's signed order and cannot be stripped out by an aggregator. See Fees on Listings from Other Marketplaces.

NFTs and Activity

Why isn't my collection on the Scatter Marketplace?

Collections that launch on Scatter are listed on the Marketplace by default. If your collection launched elsewhere, it can qualify for listing by reaching enough trading volume on other marketplaces. You can also request a listing directly. Contact Scatter.

Who can edit a collection on Scatter?

Sign in with the wallet Scatter recognizes as the collection's contract owner. If your collection launched elsewhere, open https://www.scatter.art/c/<collection-slug>/edit directly using its Scatter slug. My Collections currently shows only collections originally launched on Scatter.

The direct editor supports profile and branding changes, announcements, and marketplace settings such as market currency. Contract-specific payout and royalty settings require a collection launched on Scatter. See Open Collection Editor.

Is a collection's Activity feed limited to Scatter trades?

No. It covers the collection's activity across all marketplaces on its network, including buying and selling, listings, bids, and relistings. Read the event type: a listing or bid is different from a completed sale. See Collection Activity and Collection Statistics for the feed and header figures.

Where is the NFT I bought?

Check that the purchase succeeded on the correct network's explorer. Then open your profile's NFTs view with the same wallet and check its network, collection, and listing filters. Display updates can lag behind a confirmed transaction; check onchain ownership before buying again.

How do I check an NFT's identity and sales history?

Use its network, collection contract address, and token ID to identify it. See An Individual NFT's Page for where the details appear and Token History for reading the sale and transfer records. Check the relevant network's blockchain explorer when verifying a trade.

To investigate sale proceeds, inspect the payment-token transfers as well as the native balance. A transfer alone does not establish a sale price.

For NFT activity across collections and supported chains, use Global Activity.

What do the rarity labels mean?

Tokens with traits have an overall rarity score, and their individual traits have separate rarity scores based on how common or rare they are in the collection. See Token and Trait Rarity for the scale from X-LO through EX.

Why do I see a placeholder or missing artwork?

A placeholder can be part of the collection's reveal setup. Scatter's instant reveal on mint differs from a creator-managed delayed reveal. Check the collection's announcements for its reveal plan.

Missing artwork can also reflect unavailable media or a delayed metadata update. If in doubt about metadata, first contact the collection owner.